Ordering Information

How to Reach New Era

Domestic

Phone: 1-800-821-4667
Fax:1-856-697-8727
e-mail: cs@newera-spectro.com

International

Phone ++ 856-794-2005
Fax ++ 856-697-8727
E-mail: cs@newera-spectro.com
Webpage: http://newera-spectro.com/

Remittance and Correspondence, ONLY

New Era Enterprises, Inc.
PO Box 747
Vineland, NJ 08362-0747 USA

Ordering

Place orders directly with New Era or one of our domestic distributors. Our international customers may direct their orders to the nearest distributor in their area.

To ensure the best service, when ordering be sure to include the following information:

• shipping and invoicing addresses
• purchase order number
• complete catalog numbers and quantity
• a brief description of each item

Payment

US Payments are accepted by check or by credit card.International Payments, in US Dollars only, are accepted by credit card or by prepayment with a check drawn on a US bank or electronic transfer.
We accept Visa, MasterCard and American Express.

To expedite your order if paying by credit card, click the link below to download our credit card authorization form and fax it back to us at 1-856-697-8727:

http://newera-spectro.com/content/images/NewEra_CreditCard_Authorization_Form.pdf

Conditions may vary with our distributors. Please contact them for details.

Prices

All prices are in US Dollars and are subject to change without notice. If you have any questions, contact New Era or your nearest distributor for updates.

For international requests, a Pro Forma Invoice, showing all costs along with delivery time and payment terms, will be prepared for your review. No actions will be taken until a purchase order is received from you.

Minimum Order / Terms / FOB

Minimum Order: $50 USA, $100 outside USA
Terms: Net 30 Days   For late payment, an Account Management Service Charge may be added to future orders.
FOB: Vineland, NJ USA

Delivery

Items are shipped promptly via UPS, FedEx or Air Parcel Post as you indicate when ordering. In the event of backorders, a partial shipment would be made at your request.

Returns

Before a return is made, contact New Era to discuss the nature of the return. The original purchase order number, the catalog number and quantity of the item(s) in question are needed to resolve the matter quickly..

A restocking fee may be applied for items that are returned. All items will be inspected and a credit will be issued only on parts that have not been used or damaged and the original packaging is unopened

Warranty

New Era Enterprises, Inc. warrants that the products listed in this catalog meet the descriptions and/or specifications so given. No other expressed or implied warranty is given. Because of varied experimental conditions in the use of a product, no guarantee is given for any particular results. This supersedes all other warranties, representations and guarantees.